Why Template Selection Matters
Using the wrong retrospective template is like using a hammer to cut wood - it won't hurt, but it won't work either.
The problem: Most teams default to "Went Well / To Improve / Action Items" every sprint, eventually leading to:
- Autopilot participation (same generic feedback)
- Declining engagement over time
- Blind spots in certain areas
- Missed opportunities for deeper insights
The solution: Match your template to your team's current situation.
The Template Selection Framework
Choose your template based on 3 factors:
1. Team Maturity
- New team (< 3 months): Simple, structured templates
- Established team (3-12 months): Balanced exploration
- Mature team (12+ months): Experimental, creative formats
2. Sprint Context
- Normal sprint: Balanced retrospective
- Rough sprint: Processing emotions first
- Great sprint: Amplify strengths
- Major change: Future-focused
3. Current Challenge
- Low morale: Focus on emotions
- Recurring issues: Root cause analysis
- Team conflict: Build connection
- Unclear goals: Alignment-focused
Pro tip: Mix formats every 4-6 retros to prevent autopilot.
Template Comparison Matrix
| Template | Best For | Sprint Type | Team Maturity | Time | Difficulty |
|---|---|---|---|---|---|
| Went Well / To Improve / Action Items | General purpose | Normal | Any | 45-60min | Easy |
| Start / Stop / Continue | Behavior changes | Normal | Established | 45-60min | Easy |
| 4Ls | Learning focus | Post-launch | Mature | 60-75min | Medium |
| Mad / Sad / Glad | Emotional processing | Rough sprint | Any | 45-60min | Easy |
| Sailboat | Identifying obstacles | Planning phase | Established | 60min | Medium |
| Timeline | Complex sprints | Incident-heavy | Mature | 75min | Medium |
| Liked / Learned / Lacked / Longed For | Knowledge teams | Learning sprint | Mature | 60-75min | Medium |
| Speed Car | Momentum focus | Velocity issues | Any | 45-60min | Easy |
| KALM | Team health | Morale check | Established | 60min | Medium |
| Appreciate & Accelerate | Great sprints | Success sprint | Any | 30-45min | Easy |
Deep Dive: 10 Most Effective Templates
1. Went Well / To Improve / Action Items
Use when:
- Starting a new team
- First few retrospectives
- Need a safe, familiar structure
- Time is limited
Columns:
- ✅ What Went Well
- ⚠️ What To Improve
- 🎯 Action Items
Pros:
- Simple and intuitive
- Works for any team
- Balanced (positive + negative)
- Quick to facilitate
Cons:
- Can feel repetitive over time
- May not surface deeper issues
- Generic if not probed
Facilitator tips:
- Ask for specific examples: "What moment made you proud?"
- Group similar items to identify patterns
- Limit action items to 2-3 max
When to move on:
After 6-8 sprints, try Start/Stop/Continue for a fresh perspective.
Try this template on NextRetro →
2. Start / Stop / Continue
Use when:
- Team needs behavior changes
- Too many bad habits forming
- Want to reinforce good practices
- 6+ sprints into using Went Well/To Improve
Columns:
- 🚀 Start Doing
- 🛑 Stop Doing
- ✅ Continue Doing
Pros:
- Action-oriented (every card implies change)
- Forces concrete thinking
- Highlights both problems and strengths
- Fresh perspective on familiar issues
Cons:
- Can feel critical (heavy on "stop")
- May miss "why" behind behaviors
- Requires psychological safety
Facilitator tips:
- Balance: Aim for equal cards in each column
- Frame "stop" as "what's no longer serving us?"
- "Continue" isn't just celebration - it's "don't forget to keep doing this"
Example cards:
- Start: "Pair programming on complex features"
- Stop: "Scheduling meetings during focus time (9-11am)"
- Continue: "Daily Slack updates for async visibility"
When to use: Every 4-6 retros, or when team needs clear behavior shifts.
3. 4Ls (Liked, Learned, Lacked, Longed For)
Use when:
- Team just finished a big feature/launch
- Focus on learning and growth
- Knowledge-sharing is important
- Mature team ready for deeper reflection
Columns:
- ❤️ Liked (what energized you)
- 🧠 Learned (new knowledge/skills)
- 😞 Lacked (what was missing)
- 💭 Longed For (what you wish you had)
Pros:
- Emphasizes learning and growth
- Balances positive and negative
- "Longed for" surfaces aspirations
- Great for post-launch reflections
Cons:
- Takes longer (60-75 minutes)
- Requires thoughtful participation
- May feel abstract for action-oriented teams
Facilitator tips:
- "Learned" can be positive or negative learnings
- "Lacked" vs "Longed for": Lacked = concrete gaps, Longed for = aspirations
- Connect learnings to action items: "How can we apply what we learned?"
Example cards:
- Liked: "The async RFC process gave everyone time to review thoughtfully"
- Learned: "Our API tests are too brittle - they break on unrelated changes"
- Lacked: "Clear definition of done for the auth story"
- Longed for: "More documentation time built into sprint planning"
When to use: After major milestones, product launches, or every 8-10 sprints.
4. Mad / Sad / Glad
Use when:
- Rough sprint with high emotions
- Team morale is low
- Need to process feelings before problem-solving
- Post-incident retrospective
Columns:
- 😠 Mad (frustrations, anger)
- 😢 Sad (disappointments, losses)
- 😊 Glad (celebrations, wins)
Pros:
- Validates emotions (not just logic)
- Safe outlet for frustration
- Balances negative with positive
- Simple and quick
Cons:
- Can become a venting session
- May not lead to action if not facilitated well
- Requires strong psychological safety
Facilitator tips:
- Start with "Glad" to set a positive tone
- For "Mad": Ask "What would resolve this frustration?"
- Don't rush - emotions need time
- Use anonymous mode for sensitive topics
Example cards:
- Mad: "Production went down at 2am and I was the only one paged"
- Sad: "We didn't hit our sprint goal despite everyone working weekends"
- Glad: "The team rallied to support each other during the incident"
When to use: After difficult sprints, incidents, or when team morale needs attention.
5. Sailboat Retrospective
Use when:
- Identifying obstacles and risks
- Sprint planning or quarter planning
- Team feels "stuck"
- Visual teams (designers, product)
Elements:
- ⛵ Boat (the team)
- 💨 Wind (what's helping us)
- ⚓ Anchors (what's slowing us down)
- 🏝️ Island (our goal)
- 🪨 Rocks (risks ahead)
Pros:
- Highly visual and engaging
- Forward-looking (not just past sprint)
- Great for identifying blockers
- Fun and memorable
Cons:
- Takes longer to explain
- May feel gimmicky to some teams
- Requires visual thinking
Facilitator tips:
- Explain the metaphor clearly at the start
- "Wind" = positive forces (not just celebrations)
- "Rocks" = future risks (not current problems)
- Draw the visual during facilitation
Example cards:
- Wind: "New CI pipeline speeding up deployments"
- Anchors: "Tech debt in the payment service slowing every feature"
- Island: "Launch beta by end of quarter"
- Rocks: "Dependency on Platform team who's underwater"
When to use: Sprint/quarter planning, when team needs fresh perspective, visual teams.
6. Timeline Retrospective
Use when:
- Sprint had many events/incidents
- Need to understand sequence of events
- Post-mortem for major incident
- Team has conflicting memories
Format:
Create a timeline of key sprint events, then discuss patterns.
Steps:
- Draw a timeline (Monday → Friday of sprint)
- Team adds events chronologically
- Mark events as positive (+), negative (-), or neutral (=)
- Discuss patterns and inflection points
Pros:
- Objective view of sprint
- Reveals cause-and-effect relationships
- Great for incident analysis
- Uncovers hidden patterns
Cons:
- Takes longer (75+ minutes)
- Requires good memory
- Can get into weeds
Facilitator tips:
- Use different colors for different event types
- Focus on patterns, not isolated events
- Ask: "What led to this moment?"
- Look for clustering (many events on one day = problem)
When to use: Complex sprints, post-incident, when team can't agree on what happened.
7. KALM (Keep, Add, Less, More)
Use when:
- Team health check needed
- Want behavior-focused discussion
- Balancing current practices
- Every 6-8 sprints for variety
Columns:
- ✅ Keep (working well, maintain)
- ➕ Add (new practices to try)
- ➖ Less (reduce frequency/intensity)
- ➕➕ More (increase frequency/intensity)
Pros:
- Nuanced (not just start/stop)
- Acknowledges that "less" ≠ "stop"
- Balanced and constructive
- Encourages experimentation ("add")
Cons:
- "Less" vs "More" can be confusing
- May need examples to explain
- Similar to Start/Stop/Continue
Facilitator tips:
- Explain with examples at start
- "Less" might be "reduce standup from 25min to 15min" (not eliminate)
- "More" could be "increase pairing frequency"
Example cards:
- Keep: "Weekly knowledge sharing sessions"
- Add: "Code review checklist for security"
- Less: "Back-to-back meetings (add 10min buffers)"
- More: "Documentation during implementation"
When to use: As alternative to Start/Stop/Continue, team health checks.
8. Speed Car Retrospective
Use when:
- Team velocity is inconsistent
- Want to identify accelerators and brakes
- Visual/metaphorical teams
- Sprint goal was missed
Elements:
- 🏎️ Car (the team)
- ⚡ Engine (what drives us forward)
- 🪂 Parachute (what slows us down)
- ⚠️ Cliff (risks ahead)
- 🏁 Destination (our goals)
Pros:
- Focus on speed and momentum
- Visual and engaging
- Identifies both accelerators and decelerators
- Forward-looking with "destination"
Cons:
- Similar to Sailboat (may feel redundant)
- Metaphor doesn't resonate with everyone
- Takes time to explain
Facilitator tips:
- Use when team is focused on velocity
- "Engine" vs "Parachute" highlights tradeoffs
- Connect to actual sprint velocity data
When to use: Velocity issues, alternative to Sailboat, visual teams.
9. Appreciate & Accelerate (Strengths-Based)
Use when:
- Great sprint that went well
- Team morale is high
- Want to amplify strengths (not just fix weaknesses)
- Every 10 sprints for positive focus
Columns:
- 🙏 Appreciate (what we're doing well)
- 🚀 Accelerate (how to do more of it)
Pros:
- 100% positive focus
- Builds on strengths (not just fixes problems)
- High energy and morale boost
- Quick (30-45 minutes)
Cons:
- Skips problems (use sparingly)
- May feel like avoiding issues
- Less actionable
Facilitator tips:
- Use after big wins or tough periods (morale boost)
- "Accelerate" should be concrete: "How can we do more of this?"
- Don't ignore problems forever - use occasionally
Example cards:
- Appreciate: "Our incident response was calm and coordinated"
- Accelerate: "Document our incident playbook so other teams can learn"
When to use: After great sprints, morale boosts, every 8-10 retros for balance.
10. Hopes & Concerns (Future-Focused)
Use when:
- Starting a new project/initiative
- Major team change incoming
- Anxiety about upcoming sprint
- Pre-planning retrospective
Columns:
- 🌟 Hopes (what we're excited about)
- 😰 Concerns (what worries us)
- 💡 Ideas (how to realize hopes, mitigate concerns)
Pros:
- Forward-looking (not past-focused)
- Surfaces anxieties early
- Builds shared understanding
- Proactive problem-solving
Cons:
- Not for regular sprint retros
- May surface concerns you can't address
- Requires psychological safety
Facilitator tips:
- Use at project kickoff or before major changes
- For each concern, ask: "What would mitigate this?"
- Connect hopes to team goals
When to use: Project kickoffs, major changes, pre-planning sessions.
Decision Tree: Which Template Should I Use?
START: What's your primary goal?
├─ Process feelings after tough sprint
│ └─ → Mad / Sad / Glad
├─ Learn from big milestone/launch
│ └─ → 4Ls (Liked, Learned, Lacked, Longed For)
├─ Identify obstacles and risks
│ └─ → Sailboat or Speed Car
├─ Change team behaviors
│ └─ → Start / Stop / Continue or KALM
├─ Understand complex sequence of events
│ └─ → Timeline
├─ Celebrate great sprint
│ └─ → Appreciate & Accelerate
├─ General retrospective (works for anything)
│ └─ → Went Well / To Improve / Action Items
└─ Prevent boredom / refresh format
└─ → Rotate through any of the above
Rotation Strategy (Prevent Retro Fatigue)
The 6-Month Template Rotation Plan:
Sprints 1-4: Went Well / To Improve / Action Items
- Build foundation with familiar format
- Establish trust and safety
Sprint 5: Mad / Sad / Glad
- Process accumulated emotions
- Check morale
Sprints 6-9: Start / Stop / Continue
- Fresh perspective on same issues
- Behavior-focused
Sprint 10: Sailboat
- Visual change of pace
- Forward-looking
Sprints 11-14: Went Well / To Improve / Action Items
- Return to foundation with new insights
Sprint 15: 4Ls
- Deep learning focus after 15 sprints
Sprints 16-19: KALM
- Nuanced behavior discussion
Sprint 20: Appreciate & Accelerate
- Morale boost, celebrate progress
Continue rotating every 4-6 sprints
Custom Templates: When to Create Your Own
Signs you need a custom template:
- Team has unique workflow
- Industry-specific challenges (healthcare, finance, etc.)
- Cultural context (distributed across time zones, etc.)
- Existing templates don't fit
How to create custom templates:
Identify the core questions you want answered
Example: "What surprised us? What should we double down on?"Frame as 3-4 columns
Keep it simple - more columns = confusionTest for one sprint
See if it surfaces useful insightsIterate based on feedback
Ask team: "Did this format work?"
Example custom templates:
For support teams:
- 🔥 Fires (urgent issues)
- 🌱 Seeds (proactive improvements)
- 🛠️ Tools (what we need)
For remote teams:
- 🏠 Sync (worked well in real-time)
- 📝 Async (worked well asynchronously)
- 🌍 Timezone pain (what time zones made hard)
Anti-Patterns: What NOT to Do
❌ Don't:
- Use same template every sprint forever (autopilot = low engagement)
- Choose template based on what facilitator likes (choose for team needs)
- Over-complicate (more than 4 columns gets confusing)
- Skip explanation ("you all know this format" = assumptions)
- Ignore context (don't use Mad/Sad/Glad after great sprint)
✅ Do:
- Match template to sprint context
- Explain the template at start (30 seconds)
- Rotate formats every 4-6 sprints
- Ask team for feedback on template choice
- Keep a "template history" (which ones worked)
Frequently Asked Questions
How often should I change retrospective templates?
Every 4-6 retrospectives (roughly every 2-3 months). Watch for signs of retro fatigue: low engagement, generic feedback, same issues recurring.
What's the best template for a new team?
Start with "Went Well / To Improve / Action Items" for the first 4-6 retros. It's simple, safe, and builds foundation. Then branch out.
Can I combine templates?
Yes! Example: "Start/Stop/Continue" + "Likes/Learned" combined. Just don't make it too complex (4 columns max).
What if my team hates a template?
Ask why in a meta-retro. Then try something different next sprint. Not every template works for every team.
Should I tell the team which template we're using ahead of time?
Yes, mention it in the calendar invite. But save the detailed explanation for the retro itself to keep it fresh.
What template works for distributed/remote teams?
All templates work remotely if you have the right tool (NextRetro, Miro, etc.). Visual templates (Sailboat, Speed Car) can be especially engaging remotely.
Tools for Retrospective Templates
NextRetro offers 17+ built-in templates:
- Went Well / To Improve / Action Items
- Start / Stop / Continue
- 4Ls Retrospective
- Mad / Sad / Glad
- Sailboat
- And more...
Features:
- Pre-configured columns for each template
- Facilitation guidance built-in
- Custom templates (Pro plan)
- No signup required for participants
Quick Reference: Template Cheat Sheet
Print this and keep it handy:
| Situation | Use This Template |
|---|---|
| Normal sprint, established team | Went Well / To Improve / Action Items |
| Need behavior changes | Start / Stop / Continue |
| Rough/emotional sprint | Mad / Sad / Glad |
| After big launch/milestone | 4Ls (Liked, Learned, Lacked, Longed For) |
| Identifying obstacles | Sailboat |
| Complex sprint with many events | Timeline |
| Great sprint to celebrate | Appreciate & Accelerate |
| Team morale check | KALM (Keep, Add, Less, More) |
| Visual/creative teams | Sailboat or Speed Car |
| New project kickoff | Hopes & Concerns |
Conclusion
The right retrospective template can:
- ✅ Surface issues a generic format misses
- ✅ Re-engage a tired team
- ✅ Match the emotional state of your sprint
- ✅ Drive better action items
The key: Don't default to the same template every sprint. Match your format to your context.
Start here:
- Assess your current situation (team maturity, sprint context, challenges)
- Choose a template from the decision tree above
- Rotate formats every 4-6 sprints
- Ask your team for feedback
- Iterate
Ready to try different retrospective templates? Create a free NextRetro board → with 17+ built-in templates ready to use.
Last Updated: January 2026
Reading Time: 14 minutes